We’ve put together answers to the most common questions about our treatments, bookings, and spa experience—so you can feel confident before your visit.
We ask that you provide 24 hours notice to reschedule or cancel your appointment.
No-shows and cancellations less than 24 hours before a scheduled treatment will be billed for the full treatment price.
Late arrival may limit your treatment; the full service fee will be applied.
Appointments should be made in advance, however, walk-ins are welcome and accommodated to the best of our ability.
For last minute appointments, please call or email the spa.
Our RMT is available on Thursdays only. We are currently looking to expand availability.
Please check out our booking site for current availability.
We kindly ask guests under 16 to come with their guardian, or have guardian permission.
Yes! Our spa is located on the main floor. Our treatment tables can be lowered and adjusted to our guests’ needs.
No! Slippers and robes will be provided.
For sauna usage, bathing suits are not mandatory but feel free to bring one if desired. Towels are provided.
We ask that you complete all required consent forms prior to your visit.
Kindly arrive 10-15 minutes before your treatment as this will allow you time to change into our robes and slippers, and enjoy our refreshments before your treatment.
Also, arriving slightly early will allow you to complete your consent forms if you did not complete the forms in advance.
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